- You live within 500 metres of a Q-Park car park with residents’ season tickets.
- You can provide proof of residence.
Please note: resident spaces are limited. A waiting list may apply.
Special rate for Antwerp’s residents
Do you live in Antwerp and are you looking for affordable parking? Surrender your municipal parking permit and get €15 off the residents’ rate in Q-Park parking facilities within the city. That means carefree parking at a favourable rate!
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How do I apply for a season ticket?
You can apply for a season ticket through our website. Specify your car park, payment frequency, start date and other preferences. Click here to apply for your season ticket today:
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How can I cancel my season ticket?
If you wish to cancel your season ticket, you must notify us at least 1 month before your season ticket expires. You can find your current season ticket period (monthly, quarterly, half yearly, yearly) in your My Q-park account.
If you do not cancel your season ticket at least one month before its expiry date, your season ticket will be automatically extended by the same period as your current season ticket. For example, if you have a quarterly season ticket, it will be automatically renewed for another 3 months.
You can cancel your season ticket in your My Q-Park account, by using the contact form, or by registered letter. Please refer to the terms and conditions for season tickets for more information about season ticket periods and cancellation.
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Will there always be a parking space available if I purchase a season ticket?
If you have a season ticket for a Q-Park car park, we guarantee there will always be a parking space for you. Even if the signs indicate that the car park is full, you can count on a space being available for you as a season ticket holder.
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How can I change my season ticket?
You can make most changes yourself in your My Q-Park account. However, if you want to change any details that are not listed in My Q-Park, please contact our customer service department at info@q-park.be.
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What should I do if I want to park outside the times covered by my season ticket?
Customers who have not opted for a season ticket that is valid 24 hours a day, 7 days a week, can of course park outside the hours stated on their season ticket, but must pay the normal parking charge for those hours. These extra hours must be paid for at the car park.
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Can I park in other Q-Park car parks with my season ticket?
No. Your season ticket is only valid for one car park.
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What should I do if my season ticket card has been lost or stolen?
In the event of theft or loss, contact our customer service department as soon as possible at info@q-park.be. We will then block the card and grant you access to the car park via ANPR (automatic number plate recognition).
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How long are season tickets valid?
Our season tickets are valid for at least one month. You can pay monthly, quarterly, every six months or every year.
For more information, please refer to the terms and conditions for season tickets.
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Is there a residents' season ticket available for my local car park?
Residents’ season tickets are available for the following car parks:
Antwerpen - Astridplein
- Century Center
- Centrum
- Godefriduskaai
- Keyserlei
- Shopping meir
- 't Stad
- Steendok
- Zoo
Genk
- Stadsplein
- St. Martinus
Tongeren
- Centrum
- Grote Markt
- Julianus
Brussel - Bascule
- Centre
- Lepage
- Zuidstation
Charleroi
- Inno Centre Ville
- Zoë Drion
Hasselt
- Dusart
- Luikerpoort
- Molenpoort
- TT
Mechelen
- Bruul
APPLY FOR RESIDENTS' SEASON TICKET
Please contact our customer service department at info@q-park.be.
